Refund policy

RETURN & REFUND POLICY

All Sales Are Final

At She Thrives Fitness, your satisfaction is important to us. Because our products include apparel and fitness merchandise, for hygiene and product-integrity reasons, all sales are final and we do not accept returns or exchanges for change of mind, incorrect size selection, fit, color preference, or other buyer-preference reasons.

We encourage you to carefully review product descriptions, sizing information, colors, and order details before completing your purchase. If you have questions about sizing or a product before ordering, please contact us—we are happy to help.

Damaged, Defective, or Incorrect Items

We want you to feel confident shopping with She Thrives Fitness. If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the item and packaging.

Once the issue is reviewed and approved, we will make it right by providing an appropriate replacement or refund at no additional cost to you.

Order Changes & Cancellations

Please review your order carefully before submitting it. If you need to request a change or cancellation, contact us as soon as possible. We will do our best to accommodate your request; however, once an order has entered processing or shipped, it cannot be changed or canceled.

Final Sale

All merchandise, including regular-priced, sale, promotional, and clearance items, is considered final sale unless it arrives damaged, defective, or incorrect.

Questions Before Ordering?

We want you to love what you order. If you are unsure about sizing, fit, or a product, please contact us before purchasing. We're happy to help you choose the best option.

Contact Us

If you have questions about an order or this policy, please contact She Thrives Fitness using the contact information provided on our website.